By booking an appointment with Lumina Ultrasound Boutique, you acknowledge that you have read, understood, and agree to the terms outlined below. 

1. Required Notice Period: We require a minimum of 24 hours notice prior to your scheduled appointment time for any cancellations or rescheduling requests.
2. How to Cancel or Reschedule: Contact us directly via call or text 507-213-7537 to reschedule or cancel Email: katie@luminaultrasoundboutique.com. Please note: Cancellations via social media or other methods may not be received in time and are not considered valid notification. If you cancel your appointment with more than 24 hours notice, any booking deposit paid will be fully refunded. Alternatively, you may choose to apply your deposit to a rescheduled appointment time without penalty.
3. Late Cancellations: Cancellations made with less than 24 hours notice before the scheduled appointment time will result in the forfeiture of your booking deposit.
4. No-Shows: Failure to arrive for your scheduled appointment without any prior notification via call/text or email will be considered a “no-show.” No-shows will result in the forfeiture of your booking deposit.
5. Rescheduling; 
   • Timely Rescheduling (More than 24 hours notice): You may reschedule your appointment once without penalty if you provide more than 24 hours notice. Your deposit will be applied to the new appointment time. 
   • Late Rescheduling (Less than 24 hours notice): Rescheduling requests made with less than 24 hours notice will be treated as a late cancellation. This will result in the forfeiture of your deposit, and a new deposit will be required to secure a new appointment time.
6. Late Arrivals: We understand that delays can happen. Please call/text us at 507-213-7537. If you anticipate being late. arriving more than 10-15 minutes late for your appointment will result in a shortened session time. Arriving more than 15 minutes without prior notification may be treated as a no-show at our discretion, resulting in the forfeiture of your deposit.
7. Studio Cancellations: In the rare event that Lumina Ultrasound Boutique needs to cancel your appointment we will notify you as soon as possible, and offer you first choice of appointments, or a full refund. By booking an appointment with Lumina Ultrasound Boutique, you are agreeing to this policy.